Services Short Term

• Aquisition
• Short-term Follow-up
• Long-term Follow-up

Q. What if I don’t like the hearing instruments or realize I need something better?

A. Hearing instruments are sold with a minimum 30 day trial period. GHAC offers a 45 day trial period with flexibility up to 90 days if required. You can return or exchange your hearing instruments any time within the trial period. See pricing questions above for return fees.

Q. How many appointments will I require after the initial fitting?

A. The number of appointments will very depending on your situation. It could be as few as one follow-up appointment or as many as ten. It is strongly recommended that you have at least one follow-up appointment 1 to 2 weeks following the initial fitting. If at that point you are happy with the hearing instruments performance and you are not experiencing any difficulty with care and maintenance of the instruments, then you may not require another appointment for 6 months. However, the short-term follow-up appointments should be utilized to ensure satisfaction with your new instruments. You will also want to use the short-term follow-up appointments during the trial period just in case you require a change in product size, technology or brand.

Q. In the past I have required many appointments to get the correct fit and settings in my hearing instruments. Is that normal?

A. Many factors influence the degree of difficulty for a quality fitting. The first item requiring fine detail is the earmold impression. If the impression is not good, the fit of the hearing instrument won’t be good. After that, a small percentage of people experience movement in the hearing instrument while talking or chewing. Expect a remake of the earmold for this problem. Other issues can arise from the settings in the hearing instruments. Usually the REM can solve amplification issues. This is why Global Hearing Aid Clinic audiologists perform this measurement during the fitting appointment. It should be noted that only audiologists are regulated by a college and require an REM to be performed on every hearing instrument fitting.